Last Updated: May 31, 2025
At Siza’s Enterprises, we are committed to delivering our traditional, handcrafted ladoos with care and efficiency. This Shipping Policy outlines how and when you can expect your order to arrive.
Order Processing Time
- All orders placed on maakeladoo.com are processed within 1–2 business days.
- Orders are not shipped or delivered on Sundays or national holidays.
- During peak periods or promotional sales, processing may take slightly longer. We will notify you in case of any unusual delays.
Shipping Coverage
- We currently ship only within India.
- We deliver to most serviceable pin codes through trusted logistics partners.
Estimated Delivery Time
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location:
- Metropolitan cities: 2–4 business days
- Tier 2 and Tier 3 towns: 4–6 business days
- Remote or rural areas: 5–7 business days
Please note that these are estimated timelines. Actual delivery may vary due to external factors such as weather conditions, public holidays, or courier-related delays.
Order Tracking
- Once your order is shipped, a tracking link will be sent to your registered email or phone number.
- You can use this link to monitor your shipment status and estimated delivery date.
Delivery Delays and Exceptions
Delivery timelines may be affected by:
- Adverse weather or natural disruptions
- Holiday season volumes
- Remote or non-serviceable locations
In such cases, we will make reasonable efforts to keep you informed through email or phone.
Incorrect Addresses or Missed Deliveries
- Customers are responsible for providing accurate shipping details at checkout.
- If an order fails to deliver due to an incorrect address, we may contact you for clarification. Additional charges may apply for redelivery.
Contact Us
For shipping-related queries or assistance, you can reach us at:
Email: connect@maakeladoo.com
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
